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If you have any questions or concerns, you are always welcome to contact us. Please feel free to read through our FAQ, if you cannot find the answer to your question, you can always contact us.


You can easily cancel your subscription under My Account.

1. Login to your account
2. Click on Premium under My Account
3. Select Manage and then press change
4. Confirm your cancelation.

Please notice, you can’t cancel your subscription during the first 24 hours due to technical reasons.

Furthermore, you can’t cancel your subscription through email due to security reasons.

To reset your password press here

If you want to delete your account, please contact us at

If you have an active subscription you will need to cancel this first. Please read the above “How do I cancel my subscription?”.

As a PREMIUM-member you get loads of benefits. You get access to all properties and landlords so you can easily find your new property.

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Normal response time within 1 hour on weekdays